If you are unable to register at portfolio.cr.utwente.nl/new or portfolio.id.utwente.nl/new, or access a new site, please check:
Answer the questions above, if one of them is no: e-mail us the answers: include your studentnumber, the text of the confirmation e-mail (if you received that) and the log-file of FileZilla: In de top part of FileZilla, were the errors are shown, click with the mouse, then press CTRL-A (select all), then CTRL-C (copy). Then in a new email, press CTRL-V (paste).
If all are a yes: first carefully (re)read the guide, it contains some important tips. If you still have problems, we will try to help you during the tutorial sessions.
Read the guide on how to connect carefully.
Make sure you are using your student account to connect (username like: s1234567, and not the database password which is in the confirmation e-mail).
Also check the points mentioned above.
After 3 attempts, wait for half an hour, as your account might be locked.
If all fails, e-mail us the FileZilla log
(here you can view where to find that).
For Create-students: follow the course Web Technology (part of module 1).
For Industrial Design: follow the course Website development (part of module 8).
Both courses have plenty of online materials to get you started.
Find a good tutorial site, like w3schools.com.
First carefully (re)read the guide. Make sure you upload files in folder
public_html and all files and references to these files are lowercase characters.
Errors might be shown in the Console: Open the Console (CTRL-SHIFT-J in Chrome) and reload the page. Common problems are:
You will have to replace
<link rel="stylesheet" type="text/css" href="http://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css">
When you register for a new site, you can create a database password. It will be mentioned in the confirmation e-mail then.
If you want to get a new database password later, you can just re-visit the registration page and generate a new password*.
If you have lost the database password, you have 3 options:
1) find it in the confirmation e-mail,
2) if you already have WordPress installed on your site, the password will be stored in the wp-config.php file. So you can also recover the password from there: download the file
wp-config.php and view it on your computer. The password is listed at the line that starts with
3) generate a new password. But*:
* If you change the database password, your current WordPress site can no longer access the database and will be broken. So you have to update the password in the
wp-config.php file also!
Yes. Create a database (see question above). Download Wordpress from Wordpress.org and install it. A tutorial on how to install WordPress is available.
If you get a
Connection-message to enter your FTP-credentials,
you can add the line
define('FS_METHOD','direct'); to the wp-config file. Details on how to do this are in step 4 of the installation guide.
If you get errors like
"An automated update of WordPress has failed to complete..." or
"The update cannot be installed because we will be unable to copy some files.
This is usually due to inconsistent file permissions...":
Follow these steps to repair the permissions using FileZilla.
If you still experience troubles, try a manual install. Eg. for updates, follow these steps
(BE CAREFULL: at step 4, I would suggest not to delete the directories, but rather rename them).
If you have just registered, it can take several hours for your portfolio site to become visible. Also sites in which no content has been uploaded yet are not displayed by the search/browse function. The search/browse function will only search in sites which contain content (at least an index-file like index.html or index.php should be there). If your site is still not visible, please contact the administrator.
You received an e-mail to inform you about a problem with your site. Follow the instructions in that e-mail to resolve the problem. Your site will be un-blocked automatically within an hour after you solved the problem.
Usually, not updating WordPress will be a reason to quarantine your site. To update WordPress, login to the Dashboard of your site and click on the update button to update WordPress. Blocked sites are still accessible inside the university network. If you are outside the university network use a VPN connection to gain access.
Yes, you can. Create a file
index.php and insert the content from the example below. Replace the URL
www.mysite.nl with your own.
There is another example here. Which includes the possibility to add a delay.
<?php header("Location: http://www.mysite.nl/"); ?>
If you have graduated or for any other reason you want to remove the portfolio, send an email with a request to the administrator. Include your student number in the request.
Your site will not be removed and will remain available. If you leave the university, your student account will cease to exist. Therefore, you will lose FTP-access to your site. If you use WordPress, you can still maintain the site via the Dashboard. Although the site remains available it is better to move the site to a hosting provider, in that way you are independent of the university. Advise if you use WordPress: update your e-mail address in the Dashboard (Users > Your profile) and install a notification plugin (eg. Wordfence or mail-on-update) which notifies you about updates, otherwise your site might end up in quarantine.